Most shortlists mix these up. Decide which categories you are actually buying before you compare vendors.
Deal management & CRM
Track sourcing, diligence, and relationship coverage from first meeting to close.
Primary buyer · Deal team / origination
- Relationship intelligence from email and calendar, not manual data entry
- Stage-based pipeline with conversion analytics per source
- Diligence checklists and document rooms attached to the deal record
Watch out: Generic CRMs force fund workflows into sales objects and lose pipeline history at close.
Fund accounting & administration
Maintain the books: capital calls, distributions, allocations, waterfalls, and NAV.
Primary buyer · CFO / fund controller / administrator
- Multi-entity, multi-currency general ledger with allocation rules per LPA
- European vs American waterfall support and carry modeling
- Auditor-ready trails and reconciliation against custodian records
Watch out: Spreadsheet-based allocations that can't be reproduced two years later during an audit.
LP / investor portals
Deliver statements, notices, K-1s, and performance to limited partners securely.
Primary buyer · Investor relations
- Per-investor entitlements down to the account and document level
- Branded statements and capital account rollforwards generated from the ledger
- Notification, acknowledgement, and access audit logging
Watch out: Portals that are only a file share — LPs still email IR for numbers.
Cap table & equity management
Track ownership, rounds, options, and waterfall outcomes across portfolio companies.
Primary buyer · Portfolio operations
- Scenario modeling for new rounds and exit waterfalls
- Portfolio-company roll-up into fund-level ownership
- 409A / valuation history retained alongside the ledger
Watch out: Cap tables that live only at the company level, so the fund can't see look-through ownership.
Portfolio monitoring & reporting
Collect company KPIs and produce fund, investor, and board reporting.
Primary buyer · Finance / IR / partners
- Structured KPI intake instead of inbound spreadsheets
- IRR, MOIC, DPI, TVPI computed from the same ledger the accountants use
- One-click exports to PDF and CSV for board and LP packs
Watch out: Reporting tools sitting downstream of three unreconciled sources of truth.
Compliance, custody & controls
Enforce access, retain evidence, and keep private-market holdings protected.
Primary buyer · Compliance / operations
- Role-based access control, SSO/SCIM, and immutable audit logs
- Prohibited-transaction, UBIT, and FMV checks for self-directed retirement accounts
- Data residency, retention, and export guarantees
Watch out: Controls bolted on per tool, so evidence must be assembled by hand at audit time.